December 1, 2023

Zoom has as soon as once more up to date its phrases of service within the wake of backlash it acquired, saying ALL buyer content material is now excluded from AI coaching.

Zoom ignited a firestorm when its newest phrases of service grew to become broadly recognized, during which the corporate reserved the proper to make use of buyer information for coaching its AI fashions. In response to the unfavorable press, the corporate backtracked, saying it might “not use audio, video, or chat buyer content material to coach our synthetic intelligence fashions with out your consent.”

The corporate has now clarified its phrases once more, this time saying it is not going to use any buyer information to coach its AI:

Zoom doesn’t use any of your audio, video, chat, screen-sharing, attachments, or different communications like buyer content material (akin to ballot outcomes, whiteboard, and reactions) to coach Zoom’s or third-party synthetic intelligence fashions.

The replace is welcome information for Zoom clients and privateness advocates alike.

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