December 5, 2023

Wendy’s has accomplished a transition to Oracle Fusion Cloud Functions and Oracle Cloud Infrastructure, unifying the platform it makes use of for its HR and Finance operations.

In response to Oracle, the second-largest hamburger chain has moved its “business-critical workloads to Oracle Cloud Infrastructure (OCI)” in an effort to “improve productiveness, develop enterprise insights, and enhance the expertise it delivers to its rising buyer base.”

Wendy’s beforehand relied on quite a lot of handbook processes which had been ill-suited to the chain’s international growth, main to numerous buyer assist points.

“Our imaginative and prescient is to create quick, frictionless, and enjoyable person experiences for our staff, franchisees, and front-line employees to assist drive constant, fast, and handy buyer experiences,” stated Stephanie Shaw, vp of enterprise know-how, Wendy’s. “Aligning Finance and HR on Oracle Fusion Functions Suite has allowed us to simplify and automate enterprise processes to assist construct a tradition of innovation and inclusivity and allow staff to spend much less time on administrative duties and extra time desirous about and interesting with our clients.”

Transferring the corporate’s HR operations to Oracle Fusion Cloud Human Capital Administration (HCM) will equally assist the corporate streamline its HR processes.

“The fast-service restaurant business is fiercely aggressive, and staff and managers play a key function in elevating manufacturers by way of quick and pleasant customer support,” stated Steve Miranda, govt vp of purposes improvement, Oracle. “With Oracle Fusion Functions Suite, Wendy’s can automate processes and make sooner, better-informed choices to ship distinctive buyer experiences. Transferring ahead, Wendy’s has the know-how basis to embrace new companies because it pursues its firm imaginative and prescient.”

The announcement is a giant win for Oracle and underscores the corporate’s long-standing declare that it presents the best-integrated cloud expertise.