May 24, 2024

Karl Wirth, a former Salesforce Senior VP, has sued the corporate, claiming it’s mendacity about its Salesforce Genie capabilities.

When Salesforce launched Genie, it touted the platform’s skill to course of buyer knowledge and supply insights in real-time:

“When milliseconds matter most, your healthcare supplier can ship proactive steerage and care suggestions with entry to your real-time affected person knowledge,” the corporate wrote shortly after its launch.

Sadly, in accordance with Wirth’s lawsuit, “it was all a lie.” The lawsuit alleges that a lot of Genie’s supposedly “real-time” performance didn’t dwell as much as the hype and “actually a lot of its processes took a number of hours.”

Based on Enterprise Insider, Wirth raised considerations concerning the platform’s efficiency, which he says have been ignored.

“Plaintiff moderately believed that publicly claiming the CDP operated in ‘real-time’ with out really having (and even desiring to have within the close to future) such a functionality could be fraudulent, and sure violate quite a few provisions of Federal legislation referring to fraud in opposition to shareholders, in addition to guidelines and rules of the Securities and Trade Fee,” the lawsuit acknowledged.

Wirth’s lawsuit claims that Lidiane Jones, now Slack CEO, engaged in a “deceitful marketing campaign to decrease” Wirth’s fame inside the firm, in response to his considerations. When he took his considerations to CTO Parker Harris, Wirth was fired inside hours.

With’s lawsuit alleges “whistleblower retaliation” and seeks financial damages.